BDO Wellbeing in Business Index

Wellbeing in Healthcare

This sector report is part of the first ever BDO Wellbeing in Business Index - Te Rangahau o ngā hauora pai - which studies the relationship between business performance and wellbeing among New Zealand’s business leaders and owners. View the main report and our other sector commentary here.




Healthcare scored the second lowest WHO-5 score at 60 (the whole of business average was 69). Given the huge and unprecedented stresses that COVID-19 has caused in the healthcare industry, this was unfortunate though not surprising.

When asked about general wellbeing now, compared to when their business was facing peak COVID-19 disruption, 40% said they were feeling somewhat better, and a further 10% said they felt significantly better. This is encouraging, though over one-third (37%) still said they were feeling about the same. COVID-19 remains in the community and is clearly still impacting wellbeing in healthcare organisations.

Despite strained conditions in the healthcare sector, there are a lot of opportunities currently also. Telehealth and other digital opportunities are creating efficiencies and more flexibility for patients, while new funding, particularly for Māori and Pasifika healthcare providers but also pharmacies, also presents new options for services.

Find out more about the results and how healthcare businesses can alleviate some of the burden of overwork in our healthcare sector report.



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Contact our specialist Healthcare sector team here