Retail business leaders scored 56 out of 100 on the WHO-5 Index – the World Health Organisation’s
internationally recognised wellbeing measure. This is 6 points lower than the whole-of-business
average and is the lowest WHO-5 Index score across all sectors we measure. In October
2022, the WHO-5 Index had climbed to 62 – a reflection of stronger trading after the lows of the
COVID-19 pandemic, with more people returning to the CBD. This latest decrease in wellbeing reflects
worsening economic conditions.
VIEW THE RETAIL SECTOR OVERVIEW
News reporter Wilhelmina Shrimpton interviewed Divya Pahwa, BDO Retail Partner, to discuss key challenges and practical tips for retail business leaders to alleviate them. View their conversation below.
Where to go for further support
Contact our specialist Retail sector team here